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CUSTOMER SERVICE

SHIPPING INFO

Far Arden Essentials ships within the United States and to most countries worldwide. Our preferred method of shipment is USPS, and via direct relationships with some international mail carriers within certain countries. Far Arden Essentials reserves the right to ship our products "best way" as we see necessary for both the buyer and shipper.

SHIPPING CHARGES

FREE SHIPPING for domestic, all States within the USA
$21.11 Flat Fee for most international countries we ship to worldwide

ORDERS

Orders can be tracked from a tracking number that will be provided in an email to you when the product ships. Please note that it may take several hours from the time an order ships to the time it is first scanned by the carrier into their system.

The processing time for orders is 3-5 business days. Your order will be shipped upon successfully processing your order.

To our US Customers: Transit time is 1-5 business days, depending on your location. Insurance is available. Please contact us for rush orders.

To our International Customers: Transit time is 5-10 business days, depending on your location and customs. Please keep in mind that during holidays this time may vary. Thank you for your patience.

We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays, nor are we responsible for any extra fees, customs or back end charges once the package has exited the United States. The customer is responsible for any and all customs charges due on delivery of product.

PRIVACY & SECURITY

Your security while using our site is our number one concern. Far Arden Essentials is a Verified Merchant. Transactions are processed securely by one of the most trusted names in the payments industry. Please see our Privacy Policy
here: http://farardenessentials.com/privacy-and-policy

RETURNS & REPLACEMENT

ALL orders are final. There are no refunds or exchanges. Due to the unique and delicate nature of these items, returns are NOT accepted except under special circumstance on a case by case basis at the discretion of Far Arden Essentials' Management. Your purchase from Far Arden Essentials LLC on Etsy, or FarArdenEssentials.com signifies your acknowledgment and acceptance of Far Arden Essentials LLC Policies.

We Reserve the Right to Refuse/Decline Sales and/or Services to Anyone

ORDERING

If you have any difficulty placing your order, please e-mail us at orders@farardenessentials.com We will gladly assist. Orders placed on FarArdenEssentials.com are secure and confidential. Your personal information and billing information is used only to process your order. Please contact us if you have any questions.

PAYMENT, PRICING AND PROMOTIONS

Payment is due at the time you place your order with us. 
Customs charges are the responsibility of the Buyer.
Cancellations must be requested within 1 hour of purchase.

ALL orders are final. There are no refunds or exchanges.

Taxes are collected for customers only within the State of California
We Reserve the Right to Refuse/Decline Sales and/or Services to Anyone. We reserve the right to update and change the price of all items offered at any time. Time to time, promotional codes are available. These cannot be combined, and are valid only during promotion period.

Your purchase from Far Arden Essentials LLC on Etsy, or FarArdenEssentials.com signifies your acknowledgment and acceptance of Far Arden Essentials LLC Policies.

We Reserve the Right to Refuse/Decline Sales and/or Services to Anyone

VIEWING ORDERS

Please create an account with us to log in and view your current order, see status changes, order history, shipping info and more.

UPDATING ACCOUNT INFORMATION

Please update your account information when you have a change of address. We appreciate you keeping your account current.